🚀 Install Bot On Site
Add the Bot On Site script to your website in just a few minutes
🛠️ Choose Your Platform
Click on your platform for step-by-step installation instructions.
✅ Verify Installation
Quick Check
- Open your live website
- Do a hard refresh (Cmd/Ctrl+Shift+R)
- Look for the Bot On Site chat bubble
- Test the chat functionality
Technical Check
- Right-click → View Page Source
- Search for "botonsite.com/v1/bos.js"
- Check browser console for errors
- Verify script loads successfully
🎉 Success Indicators
Chat Bubble: Visible in bottom corner
Script Loaded: No console errors
Functional: Chat responds to interactions
🔧 Troubleshooting
Common Issues
- • Chat bubble not appearing
- • Script not loading
- • Console errors
- • Chat not responding
- • Mobile display issues
Quick Fixes
- • Clear all caches and republish
- • Check script placement (before </body>) )
- • Disable ad-blockers temporarily
- • Verify domain in Bot On Site settings
- • Test in incognito/private mode
🔍 Detailed Troubleshooting
Cache Issues: Clear platform cache, hosting cache, CDN cache, and browser cache. Many platforms have multiple cache layers.
Script Placement: Ensure the script is placed right before the closing </body> tag, not in the <head> section.
Content Security Policy: If you have a strict CSP, ensure cdn.botonsite.com is allowed in script-src.
Domain Verification: Check that your domain is properly configured in your Bot On Site dashboard settings.
💡 Still Need Help?
If you're still experiencing issues, contact our support team with: your website URL, platform type, and any console error messages.